RED HERRING AWARDS IYOGI FOR THE 2008 RED HERRING ASIA AMERICA 100

Award Recognizes the 100 “Most Promising” Asian Companies Driving the Future of Technology

Silicon Valley, CA, Dec 9th, 2008— Red Herring today announced that iYogi is a winner of the Red Herring 100 Award, a selection of the 100 most innovative private technology companies based in Asia.

iYogi delivers technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India with more than 50,000 customers. The company offers consumers an unlimited, annual subscription service for $119.99 per desktop that includes support for a wide range of technologies, including PC hardware, Microsoft Products Support, Windows Operating systems,Computer Support ,Software applications, MP3 players, Networking devices, Digital camera, Printers and scanners etc.

The Red Herring editorial board diligently surveyed the entrepreneurial scene throughout Asia and identified the top 100 out of more than 1,000 closely evaluated companies that are leading the next wave of innovation.

“Our winners and Finalists demonstrate that Asia is increasingly becoming a leader in innovation, contrary to common stereotypes", said Joel Dreyfuss, editor-in-chief of Red Herring. " It was tough to choose just the top 100 finalists from such a large list of excellent contenders, and we are very happy with the quality of the companies we selected as finalists."

“We believe consumers and small business owners should have low-cost access to the highest quality support available on the planet", said Uday Challu, CEO of iYogi. “We are thrilled that our innovative approach to solving everyday technology problems for consumers and our managed services for small businesses has been recognized by Red Herring’s keen-eyed leadership. We are continuously innovating in adding new services that includes PC recovery, anti-virus, anti-spyware, data back-up and PC optimization in providing the best tech support experience for our customers”, adds Uday.

The 100 winning companies have been announced at the Red Herring Asia event in Hong Kong. The CEOs of the winning start ups presented their innovative ideas and technologies to an audience of leading entrepreneurs, financiers, and corporate strategists at the event at the Hong Kong, JW Marriott Hotel earlier this week.

About iYogi

iYogi is the first direct-to-consumer and small business technical support service from India. Providing an annual unlimited subscription to technical support, iYogi now boasts of more than 50,000 customers. The company employs 600 professionals servicing customers in the US, UK, Canada, Australia and fast expanding to 12 new geographies across the globe. iYogi’s resolution rate of 87 percent and customer satisfaction rate of 93 percent are amongst the highest published benchmarks in the industry. For further information, please visit www.iyogi.net.

iYogi Contact

Vishal Dhar
President Marketing, iYogi Inc.
Phone: 212 229 0901
Email: vishal@iyogi.net

Bolster Small Business Services by Delivering Server Support

NEW YORK, Sept 17, 2008 -- iYogi, a next generation remote technical support company, announced today the expansion of their small business services to include support for Microsoft Windows 2003 Server, enabling business owners to efficiently maintain their network without maintaining an IT department.

With more than 50,000 customers worldwide, iYogi offers support for more than 72 software applications and peripheral devices and offers specific service packages uniquely geared for small businesses, starting at $119.99 per computer/per year.

"There are currently 2.4 million small businesses in the United States that have server-based LANs," said Merle Sandler, research manager in the SMB program at IDC. "Solving networking -- related problems can be an area of concern for small businesses, which often lack adequate IT resources."

Windows Server 2003 is a multipurpose operating system capable of handling a diverse set of server roles. iYogi provides the following features and support options:

• Active Directory


• Group Policies


• Rights Management


• Network set-up


• File and print server


• Internet based services


• Virtual Private Network


• Rights Management Services


• Terminal server


• Remote Access Services

Customers can select from the following pricing plans, paying a flat rate per incident or purchasing an annual subscription.

Single Incident $ 180
One Year, Unlimited Access To Technical Support $ 1999.99

"iYogi leverages India's 20 years of experience in providing excellent technical support to customers across the globe," said President of iYogi, Vishal Dhar.

"We have expanded our personal off shoring model to deliver an incredible experience at a revolutionary price. Our support services for Microsoft Windows 2003 Server are provided by Microsoft Certified professionals with years of experience supporting Microsoft's products. They have a passion for helping small business and enterprise customers develop the potential of their technology investments."

iYogi's Remote Service for Windows 2003 Server along with all of iYogi's services is available to customers in the United States, Canada and United Kingdom. With a resolution rate of 86% and customer satisfaction rating of 93%, iYogi provides customers with an inexpensive and consistent option for their technical support needs.

ABOUT iYOGI

Headquartered in Gurgaon, India with offices in New York, NY, iYogi provides personalized computer support for small business and home office users. iYogi offers 24/7 phone and online assistance for technologies we use every day and supports products from a wide range of vendors. Utilizing proprietary technology, iMantra, and a superior Microsoft certified team, iYogi delivers higher resolution benchmarks and service levels than competing services. For more information and a detailed list of supported technologies.
Visit us at : www.iyogibusiness.com


Contact Details:
Company Name : iYogi Technical Services Pvt Ltd
Address : iYogi Inc.
12, Desbrosses Street, 3rd Floor
New York, NY 10013
Toll Free No. : 1-800-237-3901
Work Number : 1-212-229-0901
Fax Number : 1-888-867-2715
E-Mail : awadhesh.singh@iyogi.net

iYogi Announces Launch of Monitoring and Performance Tool For SMBs.

iYogi – a leading provider of technical support services with horizons in the US, UK, Canada and Australia – today announced the launch of its exclusive server monitoring tools for small businesses. The new product offers integrated technology solutions to surmount the users’ unique IT support requirements thereby enabling them to derive and share information, data, enable network performance analysis, and security trends critical to plan and mana ge their set of servers – 24x7.

Uday Challu, iYogi’s CEO commented, “Holding a significant niche for itself in the computer support industry, iYogi has always known to be on the forefront of adapting breakthrough technology to exceed customer service expectations. This time we have developed a tool offering value-add functionality which will help small business customers maximize the business outcomes of IT.”

iYogi’s monitoring tool provides real time observation and monitoring solutions to ensure more robust and reliable IT support and infrastructure for small buinesses. Small Business owners also get a comprehensive assesment of their IT environment to meet technology needs with the scalability for future growth and create preventative measures based on quick analysis of network device alerts, pre-failure indicators, performance benchmark and security issues.

The new Monitoring and performance tool will provide small business with the opportunity to test all technical and non-technical aspects of their servers and help them to strengthen overall IT infrastructure. The array of services will include: Patch Management, Security Auditing, Site Inventory, Real Time Alerting Script Based Management, and Rights Management Services for all critical server issues.

“Irrespective of the business being small or large, when the consumer chooses iYogi, he leverages the potential of an elite taskforce of Microsoft Certified System Engineers and Cisco Certified Network Associates, ready to service their critical assets, using the most advanced network asset tracking and Performance monitoring”, adds Challu.

Another factor where the Company aims to distinguish itself from its competitors is product pricing. Embracing the concept of service quality, iYogi offers competitively priced technical support services at no-haggle, low prices.

As for its small business support, the Company has integrated its exclusive Monitoring and Alerting Services under one price umbrella of just $480 annually. per server i.e. $49.99 per month. The price is certainly hard to find anywhere else.

For more information on iYogi Small Business Support, visit http://www.iyogibusiness.com/

Contact Details:
Company Name: iYogi Technical Services Pvt Ltd
Address: iYogi Inc.
12 Desbrosses Street
3rd Floor
New York, NY 10013
Toll Free no:1-800-237-3901
Work Number: 1-212-229-0901
Fax Number: 1-888-867-2715

iYogi Secures $9.5M in Series B Funding Led by SAP Ventures, With Follow-on Investment from Canaan Partners and SVB India Capital Partners

iYogi Secures $9.5M in Series B Funding Led by SAP Ventures, With Follow-on Investment from Canaan Partners and SVB India Capital Partners
iYogi, a Direct-to-Consumer and Small Business Technical Support Provider, Paves the Way for Personal Offshoring to Become India’s Next Success Story

New York, 24 July, 2008: Personal Offshoring, which is driving the next wave of India’s outsourcing success story, got a huge boost today when iYogi - a remote technical support

provider from India - raised $ 9.5 million in Series B financing from SAP Ventures, a division of SAP AG, Canaan Partners and SVB India Capital Partners, a venture fund affiliate of Silicon Valley Bank.

iYogi (www.iyogi.net) delivers technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India. The company offers its customers an unlimited, annual service subscription for $119.99 per desktop that includes support for a wide range of technologies, including PC hardware Microsoft Windows operating system, software applications, peripherals and multifunctional devices.

“Personal Offshoring has created new investment opportunities in India with incredible growth potential,” said Doug Higgins, partner at SAP Ventures. “It is very exciting to see companies like iYogi challenging the traditional enterprise-focused offshore-service delivery model by creating a consumer-focused, direct-to-customer personal offshore model. iYogi is one of the fastest-growing companies in this market segment, and we look forward to working with them to create India’s next success story.”

“Our focus on the customer experience has helped us achieve a 93 percent satisfaction rate across more than 50,000 customers,” said Uday Challu, CEO of iYogi. “We are delighted to have the support of three terrific investors as we increase our market share and continue to provide the best technical support experience possible for our customers.”

iYogi will use the funds to fuel its expansion into 12 new regions, including the United States, the United Kingdom and Canada, and to increase its delivery of new services including PC recovery, anti-virus/spyware, data back-up and PC optimization.

“As consumer technologies grow in sophistication, consumers will be seeking the kind of home IT support services – including remote services offered by companies such as iYogi – to help them solve their most complex problems,” said Kurt Scherf, vice president and principal analyst, Parks Associates. “In primary research, we found more than one-third of consumers are willing to pay for competent and professional remote support services, and 60% express a strong interest in software solutions – what we refer to as ‘PC Dashboards’ – that automate many basic PC performance enhancement and troubleshooting features, solving many PC-related problems before they even are noticed by end-users.”

iYogi had previously raised $3.1 million in Series A financing from Canaan Partners and SVB in April of last year. “iYogi is one of the most promising investments for Canaan Partners,” said Alok Mittal, managing director of India at Canaan Partners. “Third-party, vendor-independent technical support is an exciting new service category, witnessing explosive growth. Customers are looking beyond the traditional vendor-provided support to remote channels for better problem resolution, faster service, and greater overall satisfaction. iYogi has created an incredible value proposition and price offering for its customers that is hard to beat.”

”Several next generation outsourcing companies from India are delivering a range of personal offshoring services for individuals and small businesses in the U.S. including online tutoring, tax preparation, remote executive assistance and research services,” said Suresh Shanmugham, managing director of SVB India Capital Partners, a venture fund affiliate of Silicon Valley Bank. “iYogi has leveraged the technical skills available in India along with process expertise to scale as a global technical support provider for millions faced with increasingly complex technology”.

About SAP Ventures
SAP Ventures invests in innovative and disruptive software and services companies globally. We pursue opportunities across all stages for outstanding financial return. Our goal is to bring substantial benefit to all parties by facilitating interaction between portfolio companies and SAP and its ecosystem of customers and partners. SAP Ventures has a successful track record of building industry-leading companies by partnering with outstanding entrepreneurs and top-tier venture capital firms since 1996. For more information, visit www.sapventures.com.

About Canaan Partners

Canaan Partners is a global venture capital firm specializing in early-stage information technology and life sciences companies. Founded in 1987, Canaan Partners has $2.4 billion capital under management and has invested in more than 240 companies, completed 63 mergers and acquisitions, and brought over 50 companies public. The firm catalyzes the development of innovative mobile, Internet, CleanTech, networking, semiconductor, enterprise software and services, biotechnology and medical technologies to build next-generation market leaders. Canaan was an early investor in Acme Packet (APKT), Aperto Networks, BharatMatrimony.com, Blurb, DoubleClick (DCLK), ID Analytics, Match.com and SuccessFactors, along with dozens of other market-leading companies. Canaan is headquartered in Menlo Park, California and also has offices in Connecticut, India and Israel. For more information visit: www.canaan.com.

SVB India Capital Partners Fund and Silicon Valley Bank

SVB India Capital Partners Fund is a $54 million equity fund that is focused on Indian companies and co-invests across industries and stages with top-tier venture capital firms. Silicon Valley Bank is the premier commercial bank for emerging, growth and mature companies in the technology, life science, private equity and premium wine industries. Founded in 1983 and headquartered in Santa Clara, Calif., the company serves clients around the world through 27 U.S. offices and five international operations. Silicon Valley Bank is a member of global financial services firm SVB Financial Group, with SVB Analytics, SVB Capital, SVB Global and SVB Private Client Services. More information on the company can be found at www.svb.com.

About iYogi

iYogi is the first direct-to-consumer and small business technical support service from India. Providing an annual unlimited subscription to technical support for $119.99 per year, iYogi now boasts more than 50,000 customers. The company employs 450 professionals servicing customers in the U.S., U.K., Canada fast expanding to 12 new geographies across the globe. iYogi’s resolution rate of 87 percent and customer satisfaction rate of 93 percent are amongst the highest published benchmarks in the industry. For further information, please visit www.iyogi.net.

SAP and all SAP logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries. All other product and service names mentioned are the trademarks of their respective companies.

Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations The factors that could affect SAP's future financial results are discussed more fully in SAP's filings with the U.S. Securities and Exchange Commission ("SEC"), including SAP's most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.

The information contained herein is subject to change without notice. iYogi shall not be liable for technical or editorial errors or omissions contained herein.

SAP and all SAP logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries.
All other product and service names mentioned are the trademarks of their respective companies.

Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations The factors that could affect SAP's future financial results are discussed more fully in SAP's filings with the U.S. Securities and Exchange Commission ("SEC"), including SAP's most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.




Contact:

Company Name:
iYogi Technical Services Pvt Ltd

Address:
iYogi Inc.
12 Desbrosses Street
3rd Floor
New York, NY 10013
Toll Free no: 1-800-237-3901
Work Number: 1-212-229-0901
F ax Number: 1-888-867-2715

Installing Upgrade XP Home Premium to Vista Home Premium

For most users who have Windows XP Home, the most logical upgrade path to Windows Vista is via the Home Premium version. And, the simplest way to get upgraded is to install the upgraded version of Vista Home Premium over your existing version of Win-XP Home.

Upgrade Preparations

Upgrading your computer’s operating system requires some preparation and some computer support tweaks, so take these simple steps, and your upgrade path should be smooth. We’ll assume your computer will run Vista Home Premium with no problems.

Before you install Vista, make sure all your drivers are up-to-date with the latest Vista-compatible versions, and remember to back up all of your important files. Most OS upgrades go without a hitch, but every now and then a botched installation results in data loss.

At the beginning of the installation, you have the option to have Windows check for compatibility.

In fact, if you are sweating the transfer of commonly used data—such as user accounts, email messages, Windows and Internet settings, etc.—from one computer to another, the Windows Easy Transfer wizard can help. This is a free wizard-based tool that lets you seamlessly transfer files and settings, but not programs, from one computer to another using an easy transfer cable, a home or business network, a removable hard drive, or removable media

Starting The Installation

To begin the upgrade process, insert your Vista installation DVD into your computer’s DVD drive. The Install Windows setup screen will appear automatically once your disc is read by your DVD drive.

The first step in the installation routine presents two choices: Check For Compatibility Online or Install Now. Click Install Now to begin the installation, unless you wish to check your system for Vista compatibility one more time.

Next, Windows takes a few minutes to prepare for the installation. The next screen offers you the opportunity to download the latest updates before beginning the installation by clicking the Go Online To Get The Latest Updates For Installation link.

Keep in mind, however, that once you start using Vista, if you have set it up to automatically download updates, all the latest updates will automatically install. So if you want to install Vista without further ado, click the Do Not Get The Latest Updates For Installation link to proceed.

When you enter your product key, you can also tell Vista to automatically activate Windows when you go online.

At the next screen, enter the product key found inside your Windows package into the Product Key text-box. You also have the choice not to enter the product key at this time. But unless you have some compelling reason not to, it’s best to enter the product key when requested by the installation program.

Next, the installation routine presents you with the license agreement for Vista; click the I Accept The License Terms checkbox and then click Next to continue.

In the next screen, the Vista installation program asks you to choose between an Upgrade installation or a Custom (Advanced) installation. An Upgrade install keeps all your files, settings, and programs and simply upgrades Windows.

The Custom installation allows you to install a clean copy of Windows by giving you the option to erase the existing partition of data and install Windows to it. You can also select the partition where you want to install Windows or make changes to your disks and/or partitions. To upgrade from WinXP Home to Vista without the clean install, click the Upgrade link.

The next step generates a Compatibility Report, the final check for potential problems before installation begins. If issues are found, the installation program displays a warning advising you of the fact, along with a link for more information. If you want to find more information about the compatibility report, simply click the Click Here For More Information link, and Windows displays a list of hardware devices or applications that may not work properly once Vista starts.

If you see a lot of items on this list, you may want to consider aborting the installation, resolving the issues, and restarting the installation once updates to your system are complete. If you wish to proceed, click Next to continue with the installation.

Let The Upgrade Begin

Now the Vista installation begins in earnest. This is the slowest step of the process as the installation program performs five steps: Copying Windows Files, Gathering Files, Expanding Files, Installing Features And Updates, and Completing Upgrade.

A progress bar keeps you apprised of the installation’s progress as Windows is upgraded.

Once the install routine finishes the Installing Updates step, the system will reboot. You see a screen that tells you to, “Please wait a moment while Windows prepares to start for the first time.” Once the system restarts, you are returned to the installation program where Vista tells you it is Completing Upgrade. This step may take a while to complete, so be patient and let it run its course. When this step is finished, Windows reboots.

The next step in the installation process requests that you create an administrator account for Vista, complete with your choice of available icons to identify your account. Click Next to continue; in the next screen, you’ll enter a name for your computer and choose a background for your Desktop. Provide a name and then click Next to move on to the Help Protect Windows Automatically screen where you are given three choices: Use Recommended Settings, Install Important Updates Only, and Ask Me Later. To fully automate your computer’s security and automatic updates protections, choose the Use Recommended Settings option.

In the next few screens, you'll choose your time and date settings and select your computer's location. (The choices are Home, Work, or Public Location.) Eventually, you will come to a Thank You screen, where you click the Start button to launch Vista for the first time. At this time, the install program performs one final system check and launches the login screen. Once you log in to your account, a welcome screen appears followed by another screen informing you that Windows is preparing your Desktop. After a few minutes, your Desktop appears. (Get ready to wait just a bit longer as Windows prepares some personalized settings.)

Once your Desktop appears, Windows will briefly download updates and launch the Welcome Center, where you can view details about your computer, add new user accounts, learn more about Vista, and more. You’re now ready to go.

Upgrading from Windows XP to Windows Vista with an “Upgrade” Install

The principle is a sound one at first – users would simply use the upgrade functionality built into the “Setup” process of Windows Vista so that there is no need to reinstall the programs one uses, as well as all of the user's personalized settings are “transferred” to the new operating system using this process.

Unfortunately, Windows XP and Windows Vista are entirely different computer operating systems; each OS is built on entirely different code and the fundamental workings of the separate operating systems are like chalk and cheese. In practice therefore, any computer support personnel cannot recommend that the “Upgrade” installation method be used as it has been shown that users doing so experience many problems with drivers and program compatibility even after using the Windows Vista Upgrade Advisor

Users would be better off with a clean Vista installation using any of the previous installation methods discussed above, and ending up with a Vista operating system which is “unaffected” by the shortcomings of the previous versions of Windows, including its programs and hardware drivers.

With the above issues being raised and discussed regarding the XP to Vista upgrade path, PROnetworks believes it necessary to not only provide users with an in-depth XP to Vista upgrade guide, but to also to inform users seriously considering the upgrade path on what they are likely to expect during this upgrade installation method; the link below will take you to a highly detailed XP to Vista upgrade installation guide:

How to perform a clean installation of Windows Vista

Here are the steps summarized for the clean window vista installation from the windows vista DVD

Step 1: Boot the System with windows vista DVD

Start your computer and insert the windows vista DVD into the DVD drive, and close the DVD tray. Now Reboot the system.

Note The PC must be configured to start from the DVD drive. For information about how to configure the computer to start from the DVD drive, see the documentation provided along the computer. Or, contact the computer manufacturer.

Step 2: Press any key to continue

When the "Press any key to boot from CD" message appears, press a key.

Step 3: Complete the installation process

Installation process on your system started from the DVD drive will guide you through the complete process Follow the instructions step by step to install Windows Vista.

For any short of trouble shoot and installation help you can go through the link Vista Installation

Warning: Backup your personal data such as financial documents, images and other necessary stuff. With a clean installation, existing data is deleted. This data includes personal data and settings. After you install the operating system, you must also reinstall all programs.

About the Blog

Hi.. Everybody..

So, here we are to discuss all the aspects of installing Windows Vista. We will try to cover and explore all the aspects of installation of vista and what ever update and service packs available upto date .

Then the Question is why a Blog for such a task which is as simple as breaking a cookies ?

Well what i have to state, with different OS in the market and going with a latest one and dropping the existing sometimes brings a lot of mess and confusion the way to approach.

When a non technical person try to take the things handy the overall task is just like concurring a new aspect for him and his computer support skill. It's my small step forward to share my knowledge and insight..

So, Just get along with the post's and HAPPY INSTALLATION :)

Last but not the least to state your appreciation and query's are most welcome..